Privacy Policy

Privacy Policy for Colpol Services

Last Updated: 10 June 2023

Introduction

Colpol Services (‘we’, ‘us’, ‘our’) understands and respects your concerns about privacy. We are committed to maintaining the privacy, integrity and security of your personal information. This Privacy Policy explains how we manage your personal information in accordance with the Australian Privacy Principles (‘APPs’) under the Privacy Act 1988 (Cth) (‘the Act’).

This Privacy Policy applies to information collected by us through our website and anywhere else we interact with you. By visiting our website, you are accepting and consenting to the practices set out in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our website.

Collection of Personal Information

We collect personal information to enable us to provide our services and for promotional purposes. This information may include (but is not limited to):

• Name
• Address
• Contact details (including email, phone or fax)
• Any other information relevant to customer surveys or offers

The personal information that we collect about you may also be provided to us by a third party, such as when you visit our website via a link from a website managed by one of our business partners.

How We Use Your Personal Information

We use your personal information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users use our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

For more information about Google’s privacy policy, please visit https://www.google.com/intl/en/policies/privacy/.

Cookies

Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to Other Websites

Access and Correction

You have the right to access and correct your personal information. If you wish to do so, please email us at colpolservices@gmail.com and we will use all reasonable efforts to respond to your request in a timely manner.

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. Any updated versions of this Privacy Policy will be posted on our website and will be effective from the date of posting. Please regularly check this Privacy Policy for any updates.

Contact Us

If you have any questions about this Privacy Policy, or if you want to request access to your personal information, correct or update you details or raise any privacy concerns you may have, please contact us at colpolservices@gmail.com  

Complaints

If you believe that we have breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy, please contact us at colpolservices@gmail.com. We will endeavour to act promptly in response to a complaint. If you are not satisfied with our response to your complaint, you can contact the Office of the Australian Information Commissioner (OAIC).